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- Job Title:
- Customer Service Representative
- Job Type:
- Full Time Job
- Job Experience:
- Fresher / Experienced
- Job Shift:
- Handle queries and complaints of Amazon Sellers for queries related to products/Orders.
- Transaction handling Services, Problem Solving Efficiency.
- Numerical Ability, High level of accuracy.
- Energetic, friendly and approachable individuals that understand the impact of great customer service.
- Responsible to deliver high quality and productivity results that meet the identified targets.
- Strong ability to multitask and take fast decisions independently.
- Maintains composure and patience with customers.
Required Skill Set:
- Good verbal, written and listening skills.
- Should have good command over Grammar and Fluency in English.
- Details of several functions to provide quality service.
- Good knowledge of computers .
- Ability to Write/type messages to ensure professional tone.
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills .